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Whispart Privacy Policy

Last Updated: October 26, 2025

Welcome to Whispart. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.whispart.com

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide better services and to aggressively prevent fraudulent transactions.

A. Information You Provide

When you visit the Site, place an order, or attempt to make a purchase, we collect certain information from you, including:

  • Identity Data: Name, username.

  • Contact Data: Billing address, shipping address, email address, and phone number.

  • Financial Data: Payment information (credit card numbers, PayPal details). Note: We do not store full credit card numbers; they are processed by secure third-party payment gateways.

B. Information We Collect Automatically (Anti-Fraud Tracking)

When you visit the Site, we automatically collect certain information about your device, including:

  • Device Data: Web browser type, IP address, time zone, and cookies installed on your device.

  • Geolocation Data: We log your approximate location based on your IP address to verify shipping addresses against billing addresses.

  • Behavioral Data: We track how you interact with the Site (pages viewed, time spent) to detect bot activity or suspicious ordering patterns.

⚠️ Fraud Detection Notice:
To protect our business and our customers, Whispart utilizes advanced Device Fingerprinting and IP Tracking technologies. This data is used to create a "Trust Score" for each transaction. Orders flagged as "High Risk" (e.g., mismatching IP and Billing Address) may be manually reviewed or automatically cancelled.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site. Additionally, we use this information to:

  • Process Transactions: Arrange for shipping, and provide you with invoices and/or order confirmations.

  • Communicate with You: Send order updates, support responses, and marketing emails (if opted-in).

  • Screen for Potential Risk or Fraud: We use your IP address and device data to screen for potential risk and fraud (in particular, "Friendly Fraud" and "Chargeback Abuse").

  • Legal Compliance: To comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

3. Sharing Your Personal Information

We do not sell your personal information. However, we share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We use Shopify to power our online store and various shipping/payment partners (e.g., Stripe, PayPal, UPS, USPS).

  • Law Enforcement & Fraud Prevention:
    WE TAKE FRAUD SERIOUSLY. We reserve the right to share your Personal Information (including IP address, device ID, and transaction history) with:

    1. Federal Authorities: The FBI (Internet Crime Complaint Center) and the USPIS (United States Postal Inspection Service) in cases of suspected Mail Fraud or Credit Card Fraud.

    2. Credit Bureaus & Collection Agencies: To recover debts resulting from fraudulent chargebacks.

    3. Fraud Databases: We may report details of fraudulent transactions to industry-shared blacklists (e.g., Signifyd) to prevent malicious actors from harming other merchants.

4. Behavioral Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

5. Your Rights (GDPR & CCPA)

For European Residents (GDPR)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

For California Residents (CCPA)

Under the California Consumer Privacy Act, you have the right to request what personal information we collect, use, and disclose. You also have the right to request that we delete your personal information. To exercise these rights, please contact us.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Exception: Data related to chargebacks, disputes, or fraudulent activity will be permanently retained and blacklisted to prevent future abuse.

7. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment data is encrypted using PCI-DSS compliant technology.

8. Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email:

Email: whispart1@outlook.com
Address: 4441 Baldwin Ave, El Monte, CA 91731

© 2025 Whispart. All rights reserved.